CONNECTED AUTOMOTIVE OPERATIONS
Connect drivers, clients, dealers and repairers. One platform for claims, workshop operations, quality and financial processing. Each organisation in its own environment.
Personal. No obligation. Tailored to your business.
Claim → Estimate → Repair → Completion
ONE PLATFORM. YOUR ENTIRE WORKDAY.
From the first photo to the final invoice, information stays with the case. Your team can focus on the next step.
Customer, vehicle, damage, policy and photos together in one clear view. A guided intake helps you capture the right information.
From customer details to damage photos
More clarity for the next colleague.
BUILT AROUND YOUR OPERATION
Information moves from the first report through repair and completion. Configure the modules, permissions and controls that fit your organisation.
Guided case creation, vehicle data, damage and policy details, photos and documents. Work with connected estimates or built-in tools for universal repair, glass, wheels and hail damage.
All the information linked to the same vehicle.Schedule intake, repair, handover and replacement vehicles. Compare branch capacity and organise transport with priorities, vehicle capacity and tasks for staff.
From available hours to achievable work.Single- and multi-case time recording, breaks, daily views and time reviews. Compare estimated hours with recorded time, by activity where the source provides that breakdown.
See where work is on track or needs attention.Read purchase invoices from a configured mailbox, link them to a case and process them through Exact Online. Review time costs, purchases and margin before invoicing.
Estimates and actual costs side by side.Case emails with templates, letters, photos and attachments. Messages, tasks, appointment reminders and WhatsApp Business where configured. Satisfaction surveys and complaints support follow-up.
The right message, linked to the right case.Employee portal, leave, competencies, qualifications and expiry alerts. Combine checklists and quality evidence with learning through the Academy.
A strong team and a demonstrable process.A dedicated portal for claims handlers and clients. Personal mandates, version-linked decisions and an estimate filter with statistical comparisons and AI explanations.
Support for assessment; people make the decisions.Configure roles, branding, documents and integrations at each level. Review setup, outstanding actions, connection status and process requirements. Give external estimators targeted access.
Central agreements with controlled access.Manage programmes, recognition and warranty certificates. Configure mandatory Plusnorm checks by network, group or branch and see which quality records are missing before release.
Warranty reporting with counts, coverage percentages and customer feedback.Track vehicles, drivers, costs and income. Estimate lease proposals using term, residual value and services. Connect mobility requests, network partners and transport planning.
From vehicle management to the next mobility request.Open HappyDesk from your workspace. Ask questions and follow your own tickets and replies in the right organisation. Conversations stay with the people involved.
Support within your daily workflow.Review intake, assignment and courtesy-car documents with the customer. Record confirmation for each document version and keep the signed PDF with the case.
Windows test version for the Wacom STU-430; hardware acceptance is pending.Built for the people doing the work.LESS SEARCHING. MORE COLLABORATION.
Give every colleague the information relevant to their work. In the office, beside the vehicle or on the move. In the same familiar environment.
Record intakes, take photos and track time with the iPad app.
Personal details, leave and competencies in one clear view.
Intake, photos and available capacity connect dealers and repairers.
FROM FIRST NOTICE TO REPAIR
A driver reports. A handler assesses. A repairer delivers. Everyone works within their own responsibility, with shared information where needed.
Personal invitation, vehicle and incident details, photos and documents.
Assign work, request information and record a reasoned decision within mandate.
Connect capacity, estimates, parts, the workshop and quality checks.
Review the result, complete the administration and keep the customer informed.
Status and planning are shared explicitly. Internal claim notes and financial assessments remain hidden from the driver. Claim authorisation is not an automatic coverage decision.
ONE PLATFORM. EVERY PERSPECTIVE.
From one bodyshop to an entire network. With appropriate access, your own name and colours, and agreements at the right level.
More clarity from intake to results. Connect your workshop with planning, estimating and administration.
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Shared direction, local delivery. Work with common agreements and a recognisable environment for each organisation.
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A complete intake and a clear handover. Keep the customer close while the repair network supports you.
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Connect assignment, assessment and repair. Work with your own roles, mandates and explicitly shared case information.
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From driver report to completion. A dedicated portal for your team and personal access for the driver.
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CRAFTSMANSHIP DESERVES ATTENTION.
See whether applicable checks have been completed and which evidence is missing. Configure each process control to inform, warn or block. Authorised exceptions receive a reason and an audit record.
Configure questions per activity and record answers and comments in the case.
Support for BOVAG standards, photo protocols and tracking qualifications and expiry dates.
Request feedback after handover and make dissatisfaction visible for focused follow-up and complaint handling.
iBoss Orange supports working to applicable BOVAG standards and preparing for audits. Recording information in the platform does not replace certification or independent assessment.
CONNECT WHAT YOU ALREADY USE.
From estimating and parts to insurance messages and accounting. Discuss which connections fit your organisation during the demo.
For each integration, we distinguish between built, configured, supplier-tested and released. Audatex/Qapter and automatic FiCS receipt are in preparation. Use depends on supplier access, available source data and acceptance of your connection.
MEET ORBI.
Orbi helps you get started. With the Academy, guides and support, your team learns Orange step by step. You will still need to make your own coffee.
GOOD QUESTION.
Wondering how Orange fits your organisation? Let us explore it together.
Yes. Start with one bodyshop and align modules with your processes. The same structure also supports groups and networks with multiple branches.
We walk through a working day together, from case creation and scheduling to repair, communication and invoicing. Tell us which areas you would most like to explore when you request your demo.
Orange supports names, colours, themes, letterhead and templates. Agreements can be configured at network, group or bodyshop level, with clear inheritance rules.
The iPad app supports case creation, photography and time recording, among other features. Employees and dealers also have dedicated environments for their work.
We start with your current workflow, desired modules and connections. We then agree setup, any data transfer, testing and guidance. During the demo we discuss what your business needs.
An authorised employee releases the repair. Where Plusnorm checks are mandatory, Orange checks recorded recognition, competencies, final inspection and required checklists. Warranty reporting combines counts, coverage percentages and customer feedback. These checks do not replace independent certification.
The warranty portal and Lease & Fleet are Avelumo products. iBoss Orange is powered by Pi-Systems. iBoss Orange focuses on repair operations; Garantieportaal, HappyDesk and Lease & Fleet provide complementary workspaces. Access, connections and modules are configured for each organisation.
FULLY INTEGRATED INTO AVELUMO
iBoss Orange is fully integrated into the Avelumo platform. Avelumo Zeker, HappyDesk and Lease & Fleet connect warranty, service and mobility with the dossier. iBoss powered by Pi-Systems.
04 / AVELUMO
Understand each repair assessment. Avelumo Quality connects rules, competencies and evidence through the iBoss integration. Authorized administrators validate results in shadow mode without blocking workshop operations.
Powered by AVELUMO01 / AVELUMO
From dossier to warranty document in your own brand. With digital sealing, version history and QR document verification.
Powered by AVELUMO02 / AVELUMO
Questions, conversations and knowledge in one place. Personal support and ticket follow-up connect to the organisation you work in.
Powered by AVELUMO03 / AVELUMO
A dedicated workspace for fleet management, lease proposals and drivers. Keep vehicle costs, mobility requests and transport tasks together.
Powered by AVELUMOAvailability is configured per organisation. The warranty portal only issues demo certificates in the test environment; real issuance requires approved programmes and terms. Document signing is a Windows test version and is not a qualified electronic signature.
Discover Avelumo — Mobility. Connected. ↗YOU BRING THE QUESTIONS. WE SHOW YOU ORANGE.
Discover your journey: bodyshop operations, network management, dealer intake, commissioning or leasing. We show how the parts connect.